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BRYTE Beginnings

Welcome to the BRYTE family! We are excited to help you get started on your journey with the world's most intelligent sleep platform. 

Below we have a series of steps and links to help you set up your bed, configure your app, and make the most of your experience.

  • Included with your BRYTE BED™

Each BRYTE BED purchase consists of

  • left and right bases
  • comfort layer, which includes the dynamic support + a plush hybrid foam topper
  • BRYTE App
  • surge protector 
  • optional risers which can be used instead of a bed frame

  • Delivery & Setup

You won't have to lift a finger with our Lug-Free commitment. The following is Included with the cost of shipping:

  • White Glove delivery and setup anywhere within the Continental USA
  • arrangements for home delivery at your convenience
  • complete bed setup and diagnostic check
  • removal of your old mattress, if desired 

To schedule delivery, our delivery partners, XPO Logistics, will reach out to you by phone. At this time, you can opt in for delivery status text messages. 

Email us at if you have any questions about shipping or delivery, or see our Common Shipping Questions

  • 5 or 8 Year Guarantee

As part of our BRYTE-Hearted Guarantee, our five-year Traditional Warranty is included with your purchase.

At any time during the five year period, you can purchase our Legacy Warranty, a three year extension available for $1,250.

For more details on our warranty, see "BRYTE BED Warranty Information."

  • Getting started with your BRYTE App

The BRYTE App is compatible with the following devices:

  • iPhone 6+
  • Samsung Galaxy 7+
  • Google Pixel

and the following operating systems:

  • iOS 10+
  • Android 6+

Our delivery team will walk you through the process of connecting to your bed within the app. After ensuring that everything is good to go, you will be free to finish setting up your sleep and wake preferences at your leisure. 

See "Setting up your BRYTE App" to walk through the steps to set up your app.

  • A Connected Experience

For the full BRYTE Connected Home experience, you can integrate Hue with your bed to allow AIDEN™ to adjust your bedroom lights. Currently, the BRYTE Bed is compatible with the following version of Hue:

  • Philips Hue Bridge V2

If you have this product you can find the setup instructions here:

  • Common Troubleshooting Steps

We have been working closely with our bed engineers to create a troubleshooting guide for you. Here's a small sample:

If you have questions about a different issue, see Troubleshooting, or you can email us at

Once you have your app, you'll also be able to reach out to us from there. We recommend this if you're having trouble, as that is the only way we can remotely diagnose issues with your bed or app.

  • The BRYTE Experience

Once you have your bed set up, you are ready to relax and enjoy! With our AIDEN™ SLEEP SERVICE, your personal sleep expert AIDEN™ is ready to assist you, by preparing your bed, keeping you comfortable at night, and helping you wake refreshed in the morning.

During the first week, AIDEN™ will use your direct feedback to quickly tune your bed until you've reached optimal comfort. 

For example, AIDEN™ will ask if the temperature of your bed was too hot, too cold, or just right last night. AIDEN™ will use your answer to adjust the temperature for your next sleep.

After the first week, AIDEN™ will give you a summary of your sleep quality. This will act as your baseline. You may be sleeping comfortably, but AIDEN™ is just getting started.

For more details, see "Your first week sleeping BRYTE."

To learn about everything you can do with your BRYTE BED, see "BRYTE BED features."

  • Moving your BRYTE BED

In case you need to move your bed, you'll find the steps in "Disconnecting your bed for a move."

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