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Ways to reach us

We are here for you!  

Our support hours are Monday through Friday, 9AM to 5PM PST. 

We will respond to requests on the same business day. Requests submitted after hours will be handled on the following business day.

There are a few ways you can reach us.

  • Email

Say hello by emailing us at

  • Support Site

Send us a note through the support site by selecting Contact Us from the main navigation and completing the form, or click here to go there directly.

You can also use the chat bubble in the lower right hand corner. We'll be online during our regular business hours. After hours, we will reply to you on the next business day.

  • Mobile App

Request help from your mobile phone using the BRYTE App. 

Please know that requesting help in the mobile app is the only way we are able to identify and diagnose issues with your particular bed. 

To request help, tap the Settings menu in the top right corner, scroll down to Support, and tap "Get Help."

  • Phone

Call or text us at +1 (844) BRYTE48.

We'll do our best to answer or reply as fast as we can during regular hours.

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